Privacy Policy
This privacy policy explains how The Key("we", "us", or "our") collects, uses,
shares, and protects the personal information of our users ("you" or "your") when you use our mobile application ("The Key"). It also explains what rights and choices you have over your personal information.
Please read this privacy policy carefully before using our app. By using our app,
you agree to the collection and use of your personal information in accordance with this privacy policy. If you do not agree with this privacy policy, please do not use our app.
We collect personal information that you provide to us voluntarily when you use our app or contact us. For example:
- When you register an account with us or sign in with a third-party service (such as Google or Facebook), we collect your name, email address,
password, and other account details.
- When you create or edit your goals in our app, we collect the text of your goals,
the time frame of your goals, the reasons behind your goals, and who you are or who you need to be to achieve your goals.
- When you share your goals with others through our app or other platforms (such as email or social media), we collect the names and contact details of the recipients of your goals.
- When you contact us for support or feedback through our app or other channels (such as email or phone), we collect your name,
email address,
phone number,
and the content of your messages.
We also collect personal information automatically when you use our app or visit our website. For example:
- We use cookies and similar technologies to collect information about your device,
browser,
operating system,
IP address,
location,
and other online identifiers.
- We use analytics services (such as Google Analytics) to collect information about how you use our app,
such as the pages you view,
the features you use,
the time and duration of your sessions,
the links you click,
and the errors you encounter.
- We use advertising services (such as Google Ads) to collect information about
your interests,
preferences,
and behavior on our app and other websites and apps that display our ads.
We collect personal information from various sources when you use our app or interact with us. For example:
- We collect personal information directly from you when you provide it to us voluntarily through our app or other channels (such as email or phone).
- We collect personal information indirectly from third-party services (such as Google or Facebook) when you sign in with them or link them to our app.
- We collect personal information automatically from cookies and similar technologies when you use our app or visit our website.
We collect personal information for various purposes related to our app and our business. For example:
- To provide and improve our app and its features,
such as to create and manage your account, store your goals, track your progress, and share your goals with others.
- To communicate and interact with you, such as to send you notifications, reminders, updates, newsletters, surveys, and other messages related to our app and our business.
- To personalize and optimize your experience on our app and our website, such as to show you relevant content, ads, and recommendations based on your preferences and behavior.
- To analyze and measure the performance and effectiveness of our app and our website, such as to understand how you use our app, what features you like or dislike, what problems you encounter, and how we can improve our app and our website.
- To protect and secure our app and our website, such as to prevent fraud, abuse, unauthorized access, or loss of data.
- To comply with legal obligations and enforce our rights, such as to respond to requests from authorities, resolve disputes, or defend ourselves from claims.
We collect personal information only when we have a lawful basis to do so. The lawful basis depends on the purpose and context of the collection. Generally, we rely on one or more of the following lawful bases:
- Your consent. We ask for your consent before collecting or using your personal information for certain purposes, such as sending you marketing communications or using cookies. You can withdraw your consent at any time by changing your settings or contacting us.
- Our legitimate interests. We collect or use your personal information when it is necessary for our legitimate interests or the legitimate interests of a third party, such as providing and improving our app and our website, communicating and interacting with you, analyzing and measuring our performance and effectiveness, protecting and securing our app and our website, complying with legal obligations and enforcing our rights. We always balance our legitimate interests against your rights and interests.
- A contract with you. We collect or use your personal information when it is necessary to perform a contract with you or to take steps at your request before entering into a contract with you, such as creating and managing your account or providing you with our services.
- A legal obligation. We collect or use your personal information when it is necessary to comply with a legal obligation that applies to us, such as responding to requests from authorities or disclosing information for tax purposes.
We share personal information with others only when we have a lawful basis to do so. The lawful basis depends on the purpose and context of the sharing. Generally, we share personal information with others in the following situations:
- With your consent. We share your personal information with others when you give us your consent to do so, such as when you share your goals with others through our app or other platforms.
- With our service providers. We share your personal information with third-party service providers who help us provide and improve our app and our website, such as hosting, analytics, advertising, payment, support, etc. We only share the personal information that is necessary for them to perform their services. We also require them to protect your personal information and use it only for the purposes we specify.
- With our partners and affiliates. We share your personal information with our partners and affiliates who help us promote and distribute our app and our website, such as app stores, social media platforms, influencers, etc. We only share the personal information that is necessary for them to perform their activities. We also require them to protect your personal information and use it only for the purposes we specify.
- With authorities and others. We share your personal information with authorities and others when it is necessary to comply with legal obligations, enforce our rights, protect our interests, or prevent harm to others. For example, we may share your personal information with law enforcement agencies, courts, regulators, auditors, lawyers, etc.
We do not sell or rent your personal information to anyone for any purpose.
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. For example:
- We use encryption, firewalls, and other security technologies to protect your personal information in transit and at rest.
- We limit the access to your personal information to our employees, service providers, partners, and affiliates who need it to perform their duties and who are bound by confidentiality obligations.
- We backup your personal information regularly and have a disaster recovery plan in case of an emergency.
- We monitor our systems and processes for any potential breaches or vulnerabilities and take prompt action to resolve them.
However, no method of transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information. You are also responsible for protecting your account credentials and devices from unauthorized access or use.
You have certain rights and choices over your personal information that we collect and use. Depending on the applicable laws and regulations, you may have the right to:
- Access your personal information that we hold about you.
- Correct or update your personal information that is inaccurate or incomplete.
- Delete or erase your personal information that we no longer need or have a lawful basis to keep.
- Object to or restrict our processing of your personal information for certain purposes or in certain situations.
- Withdraw your consent for our processing of your personal information that is based on your consent.
- Receive a copy of your personal information that we process in a structured, common, and machine-readable format that you can transfer to another service or controller.
- Complain to a supervisory authority or a court of law if you are not satisfied with our processing of your personal information or our response to your requests.
To exercise your rights and choices over your personal information, please contact us at cksoftwaresystems@gmail.com with your request and provide us with sufficient information to verify your identity and process your request. We will respond to your request within a reasonable time frame and in accordance with the applicable laws and regulations.
Please note that some of your rights and choices may be limited or subject to exceptions depending on the nature and context of the collection and use of your personal information. We may also charge a reasonable fee or refuse to comply with your request if it is manifestly unfounded or excessive.
How Do We Update Our Privacy Policy?
We may update our privacy policy from time to time to reflect changes in our app, our website, our business, or the applicable laws and regulations. We will notify you of any material changes by posting a notice on our app, our website, or by sending you an email. We will also indicate the date of the last update at the top of this privacy policy.
We encourage you to review our privacy policy periodically to stay informed about how we collect, use, share, and protect your personal information. Your continued use of our app or our website after we update our privacy policy constitutes your acceptance of the updated privacy policy.
If you have any questions, feedback, or complaints about our privacy policy or our practices regarding your personal information, please contact us at cksoftwaresystems@gmail.com. We will do our best to address your concerns and resolve any issues you may have.